Privacy Policy / Privacy Statement

New Zealand - English

OMRON CONNECT PRIVACY STATEMENT

Version 6.0

Scope

This OMRON CONNECT PRIVACY STATEMENT (“Statement”) applies to your use of:

This Statement sets out the basis on which Omron Healthcare Singapore Pte Ltd, having its registered address at 438B Alexandra Road, Alexandra Technopark, #08-01/02, Singapore 119968, (“Omron” or “we”) will process personal data which we collect from you or you provide to us in connection with the App and/or the Service. Please read carefully and agree to the following terms to understand our views and practices regarding your personal data and how we will treat it. However, if you are a minor according to applicable law in your country, you must not register yourself on and use the App and the Service.

Information we may collect from you

The App can be used as a stand-alone mobile application that only has local storage. If you reside in a certain country where we provide the Service, you can also choose to connect it to the Service by creating your personal account for the Service.

If you use the App as a stand-alone mobile application without using the Service, your Vital Data will be stored on your Device only. All the data stored by the App on your Device will be encrypted with up-to-date encryption techniques to assure that your personal data cannot be easily accessed and/or read by unauthorized third parties.

Regardless of whether you use the App with or without the Service, we collect and process the following personal data about you and your Device in accordance with your consent to this Statement. Please note that, although the provision of your personal data is not mandatory, you may not be able to fully use our App and/or Service in case you do not provide your personal data to us or do not consent to the terms herein.

In case you use the App without the Service, we may collect from you the following “Attribute Information”, “Registered Device Information”, “Support Information” and “User History Information”.

In case you choose to connect it to the Service, we may collect your “Vital Data” and “Account Information” (other than password) below additionally.

  1. Customer Information:
    • your date of birth, age, gender, height, body weight, and/or any other attribute information which are provided by you (“Attribute Information”);
    • your blood pressure, body weight and other measurement data measured by our healthcare device (“Vital Data”);
    • information about the healthcare device from which Vital Data is transmitted to the App and information entered in such device (“Registered Device Information”); and
    • your login ID, token for authenticating ID, e-mail address, password, and any other information relating to your account set by you to use the Service (“Account Information”);
  2. Support Information
    • your information you give us if you contact us for support or other purposes.
  3. User History Information:
    • your access history, operation history within the App, search history, IP address, dates, reference/exit pages and any other information about your use of the Service by using the identification information that is sent from the web server when a browser accesses the website, and sent from the browser to the server during future access (“Cookies”), and the URL information of the website accessed by you immediately prior, which information is sent by browser (“Referrer Information”) and/or other methods.
  4. Linked App and Service information:
    • Information about the customer transferred from the linked application and/or service to the system server of the App or the Service ,if you agree that the App and/or Service link with a third-party application and/or service (hereinafter referred to as the "Linked App / Service"). In addition, you separately agree to disclose and provide the Linked App / Service Information to us by the third-party, including the Linked App / Service provider or its affiliates, through the Linked App / Service.

      * If the Linked App / Service is "Google Fit", the Linked App and Service information is hereinafter referred to as "Google Fit Data".

    You acknowledge that we may obtain your information from third parties, including our service providers and their alliance partners, where such disclosure has been permitted by you through the privacy settings of such third parties.

    This App requests permission to access your Device’s location to enable Bluetooth communication with your Device. We don’t collect or use the location data. By selecting “Allow all the time” in the location permission setting, the App can transfer data from your Device in your Device’s background even when the App is closed.

How we use your information

We use personal data held about you for the following purposes:

* We will use and transfer Google Fit Data received from Google APIs to any other app in compliance with Google API Services User Data Policy, including the Limited Use requirements.

Disclosure of your information to third parties

We may disclose personal data we collect from you to the third parties including our affiliated companies and vendors to operate the App and the Service for the following purposes:

We may disclose or provide Customer Information to third parties for our sales, marketing, development and/or research activities by de-personalizing it, such as statistical information obtained by processing Customer Information in a manner that will prevent specific individuals from being identified.

Transfer of your information outside your country

Your personal data may also be transferred to and used in countries outside your country, such as Singapore and Japan, for the purposes described in this Statement. Such countries may not have the same level of protection for your information as your country. We guarantee that all such data transfers are in accordance with applicable privacy legislation.

Security measures

We have implemented technical and organizational measures to protect your personal data against unauthorized access, use and disclosure. All the personal data you provide to us is stored on secure servers. Any data transfer will be encrypted using Secured Sockets Layer technology.

Unfortunately, the transition of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Service; any transmission is at your own risk. Once we have received your personal data, we will use strict procedures and security features to prevent unauthorized access.

Your rights

You have several rights with regards to our processing of your personal data, including:

Please note that we cannot meet your requests regarding your information which is anonymized and cannot be linked back to you (Anonymized Information), as it is impossible to specify which information is yours.

Retention of your information

We will retain your information as long as you keep the App and/or your account for the Service. After you stop using it and cancel your account and/or uninstall the App, we may retain only your Anonymized Information.

Contact

If you have any concerns, questions, comments or requests about this Statement or your personal data, then please contact the support service by using the ‘contact us’ function in the App or through email to: Healthcare-SG@omron.com.

If you may request to cancel your account for the Service, please use the ‘cancel account’ function within the App.

LAST UPDATED : 24/10/23

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